focus inward


Consumer Power



Repeatedly we shall get burned

until these lessons are well learned:


Unsatisfied? Go tell the boss.

Been taken in? Don’t take the loss


without creating a big stir:

call BBB, cops, phonebuster.


And never just give on the phone,

it’s better there your "NO" to hone.


Fight back, the power 's yours to wield,

with knowledge, vigilance your shield.


be still and know .  .  .